Sometimes it can be a bit difficult to choose things online and as we value our customers, we want to make sure you are completely satisfied with your purchases.
For peace of mind we offer a 30-day Money Back Guarantee which means if you are not completely satisfied with the item/s you have purchased you can send them back within 30-days no questions asked. Any returned items will be credited for the amount of the item paid excluding postage and handling. You can choose to either return or exchange your item by returning it to us via mail.
Any returned item must be:
If you have any queries regarding the returns process, please do not hesitate to contact our Customer Service Team on 1300 006 409 Monday to Friday 7:00am to 6:00pm (AEST) or via email email@example.com
WHAT IF I RECEIVE A DAMAGED OR FAULTY ITEM?
If you have received a faulty or damaged item, simply call our Customer Service Team on 1300 006 409, Monday to Friday 9:00am until 6:00pm (AEST) or email us at firstname.lastname@example.org and we will be happy to help you.